Customers engagement and brand response: we
are here for you!
At present, there are over 3 billion internet users out of which over two billion are active on social media. These social platforms offer business valuable data about their customers and, most of them, a free way to reach them. Amongst the many advantages social media offer, we can mention that they can provide you with valuable customer insights, increase brand awareness and loyalty, generate higher converting leads, provide rich customer experiences, share content faster and easier, and increase website traffic and search ranking.
Masterlink Group can monitor communications on online communities such as Facebook and Twitter, which allows us to create relevant content alongside your team and distribute it timely according to your social media community. Masterlink Group has the people, the plan, the monitoring platforms and the analytics you are looking for to offer effective, measurable, trackable and trendable social media monitoring services.

“Our Brand Specialists keep track of your brand mentions online. You will be a main character in the creation of the social media monitoring plan that is perfect for you and will guide us through your brand culture to make it real”.
Social media were thought to be a passing fad. However, they have proved themselves valuable to communication encouragement and business growth alike. Taking our services into social media is just the natural thing to do.
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The interactive voice response allows us to connect the need of our costumers to the correct representatives; providing full and efficient support.
Emmanuel RosarioImmigration Services -
“Thanks to Masterlink’s support our ministry has been able to service people from all over the world, at a fast but efficient pace”.
King Jesus Ministries -
"We loved the the way the interactive voice response enabled us to direct our clients to the correct customer service specialist."
EuroStable -
"The team has successfully handled all of our online inquiries and stakeholders during our conferences."
Alejandro CardonaFounder, Seminario Creando Riqueza